For our Nonprofit partners of Enterprise Customers, when a donation transaction is logged in Spoiler Alert, the Nonprofit partner needs to verify the transaction on the platform. Before you can verify a post, you will need to make sure you have set up your digital signature.
Identifying Unverified Posts
Once you log into Spoiler Alert, if you have any posts that need to be verified, you will see a red notification badge next to My Verifications that shows the number of unverified posts under the Activity section in the lefthand navigation bar.
You will notice a filter and chart at the top of the page to help you compare what was recorded in your system to Spoiler Alert.
Verifying your Post on the Activity Tab
Identify the post or posts you would like to complete. You can select an individual post by selecting the box on the left-hand side of the transaction you would like to complete. Then select either Verify if the post is correct or Reject if the post is not correct.
If you would like to Edit a donation, you can select the transaction, hit Verify, and you will see a pop-up where you can change the Date of the Donation or the Cases Donated.
You call select multiple posts at once by selecting the box below Pending Verifications. If you would like to select all unverified posts, click on the text at the top of the table that says Select all unverified donations.